Ziggys Entertainment Group (“ZEG”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website (ziggysentertainmentgroup.com), contact us for a quote, or book our DJ and entertainment services for weddings, private parties, corporate events, or other functions.
This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Ziggys Entertainment Group is a DJ and event entertainment business supplying DJ packages, sound, and lighting for weddings, private parties, and corporate events across the UK and overseas.
Data Controller: Ziggys Entertainment Group
Email: ziggy@ziggysentertainmentgroup.com
Phone: +44 7811 182233
If you have any questions about this policy or how we handle your personal data, please contact us using the details above.
2. Information We Collect
2.1 Information you give us directly
- Name, email address, telephone number, and postal address
- Event details (date, venue, event type, guest numbers, timings)
- Music preferences, playlists, “do not play” lists, and special requests
- Payment and billing information (processed via our third-party payment provider — see Section 5)
- Correspondence you send us (emails, contact form submissions, messages via social media)
- Any information you provide when leaving a review or testimonial
2.2 Information collected automatically
- IP address, browser type, device information, and general location
- Pages visited, time spent on the site, and referral source
- Cookies and similar tracking technologies (see Section 7)
2.3 Information from third parties
- Information from venues, wedding/event planners, or booking agents who make arrangements on your behalf
- Information from payment processors confirming successful transactions
3. How We Use Your Information
We use your personal data for the following purposes:
| Purpose | Legal Basis (UK GDPR) |
| Responding to quote requests and enquiries | Legitimate interests / pre-contractual steps |
| Preparing contracts, invoices, and booking confirmations | Performance of a contract |
| Planning and delivering your event (music sets, timings, logistics) | Performance of a contract |
| Processing payments and deposits | Performance of a contract |
| Sending booking-related communications | Performance of a contract |
| Marketing communications (offers, availability, newsletters) | Consent |
| Improving our website and services, analytics | Legitimate interests |
| Complying with legal, accounting, or tax obligations | Legal obligation |
| Resolving disputes or enforcing our Terms & Conditions | Legitimate interests |
We will never use your information for purposes incompatible with those set out above without notifying you.
4. Marketing
Where you have opted in, we may send you occasional marketing communications about our services, availability, and offers. You can withdraw your consent and unsubscribe at any time by:
- Clicking the “unsubscribe” link in any marketing email, or
- Emailing ziggy@ziggysentertainmentgroup.com
We will not share your details with third parties for their own marketing purposes without your explicit consent.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Subcontracted or associate DJs, performers, and crew engaged to deliver your booking
- Venues and event planners where necessary to coordinate your event
- Payment processors (e.g. card payment or bank transfer providers) to process deposits and balances
- IT, hosting, and website service providers who support our website and business systems
- Professional advisors (accountants, insurers, legal advisors) where necessary
- Regulatory or law enforcement authorities, where required by law
All third parties who process data on our behalf are required to keep it secure and to use it only for the purposes we specify.
International Transfers
As we occasionally provide entertainment services overseas, limited event-related data (such as event schedules and contact details) may be transferred outside the UK for the purpose of delivering that specific booking. Where this occurs, we take steps to ensure an equivalent level of protection is applied, in line with UK GDPR requirements.
6. Data Retention
We retain personal data only for as long as necessary:
- Enquiry data (no booking made): up to 12 months, then deleted or anonymised
- Booking and contract data: for the duration of our contractual relationship plus 6 years, to meet accounting, tax, and insurance obligations
- Marketing consent records: until you withdraw consent
- Website analytics data: as set by our analytics provider’s retention settings (see Section 7)
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Ensure the website functions correctly
- Understand how visitors use our site (analytics)
- Remember your preferences
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of parts of our website. For more detail on the specific cookies used and their purposes, see our Cookie Policy or the cookie banner/settings tool on our website.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including secure storage systems, restricted access to personal data, and secure payment processing through reputable third-party providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”), subject to legal exceptions
- Restrict processing of your data
- Object to processing based on legitimate interests or direct marketing
- Data portability — receive your data in a portable format
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at ziggy@ziggysentertainmentgroup.com. We will respond within one month, as required by law.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk | Helpline: 0303 123 1113
10. Children’s Privacy
Our website and services are not directed at children under 16. We do not knowingly collect personal data from children. Where an event involves minors (e.g. a family party or school event), we only process the minimal information necessary (such as age range for music suitability) provided by the booking adult.
11. Photography and Video
Where photography or video is taken at events for promotional purposes, this is addressed separately in our Terms & Conditions (see “Photography, Video, and Marketing Use”). We will not use identifiable images of guests for marketing without appropriate consent from the client or the individual concerned.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Ziggys Entertainment Group
Email: ziggy@ziggysentertainmentgroup.com
Phone: +44 7811 182233
This document is a template intended to give general guidance and should be reviewed by a qualified legal professional before publication to ensure it accurately reflects your data practices and complies with current law.